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Canceling subscriptions shouldn’t take 23 screens
Some companies make it easy to sign up but hard to cancel, so charges keep coming. This cause backs “click-to-cancel” standards and stronger enforcement so “cancel anytime” is real. Winning means simple online cancellation and real consequences for companies that use subscription traps.
Small monthly charges add up fast, especially when you think you already canceled. When companies put people through confusing steps or delays, it costs time, money, and trust.
In the FTC’s Uber One case, the agency alleges people were enrolled without consent and faced an unusually hard cancellation path. These tactics can hit seniors and lower-income households harder when recurring charges quietly keep going.
A federal click-to-cancel rule was vacated on procedural grounds, so progress is shifting to lawsuits and possible new legislation. Companies also have strong financial incentives to keep cancellation difficult.
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